Taxpoynt Terms of Service (Draft – NDPR-aware)

Last updated: 11 Jul 2024
Scope: Taxpoynt SI, AP, and Hybrid services for e-invoicing.

1. Services and use

• Taxpoynt provides APIs and dashboards to ingest invoices, generate IRNs/QRs, validate with FIRS, and route artifacts. You may only use the services for lawful business purposes.
• You must maintain accurate organization details, keep credentials/keys secure, and follow published onboarding and operational runbooks.

2. Accounts, access, and security

• Access is role- and environment-scoped (sandbox/production). You are responsible for user provisioning and revocation within your organization.
• We enforce encryption in transit and at rest, redacted logging, and least-privilege access to credentials and crypto keysets.

3. Data ownership and processing

• You own your data. Taxpoynt processes it solely to deliver the contracted services and to meet regulatory requirements (e.g., FIRS).
• Personal and financial data are handled under NDPR-aligned practices; see the Privacy Policy and Data Processing terms.

4. Service levels and changes

• Uptime, support hours, and incident response targets are defined in your order form/SLA. We will communicate maintenance windows and breaking changes in advance.

5. Compliance and lawful use

• You must not submit unlawful content or violate FIRS or NDPR requirements. We may suspend access for abuse, security risk, or legal non-compliance.

6. Liability and disclaimers

• Services are provided “as is” during sandbox/testing. Production terms, limits, and remedies are governed by your executed agreement and SLA.

7. Contact

• For notices or questions: support@taxpoynt.com.